Terms and Conditions

We welcome you to our website: www.huemulleather.com. The hereby document holds the conditions under which the use of this website is regulated. Terms and conditions apply, on the one hand, to HUEMUL LEATHER, owned by Anna Carrascal with CIF: 53291166M, and, on the other, to the person/people whom acquire through our website any product/service.
Huemul Leather reserves the right to revise and modify the hereby conditions at any moment, therefore the buyer must always read them before placing an order.

  • Customer service

For any doubts or enqueries, or if you would like to receive more information about our services and products, feel free to contact us from monday to friday from 9h to 17h:
Telephone: +34 679 163 083
E-mail: huemulleather@gmail.com

 

  • Orders

All orders presuppose acceptance of prices and product description. Product orders are subject to availability and, in this sense, if the product ordered is not in stock or available, the buyer will be informed in short notice and will be given the possibility to change the order or cancel it and request the refund of all costs paid.
To place an order, the buyer will have to use the buy online method. Once the purchase has been completed, the buyer will receive an e-mail acknowledging receipt of his/her order (Order Confirmation).

 

Huemul Leather reserves the right to cancel any order if some anomaly was observed in the order placement or if the information given by the buyer was not filled out correctly.

  • Prices and payments

All prices indicated in this website are shown in Euros and include VAT, excluding shipping costs, which will be added to the total cost of the order, depending on item and delivery location. As the countries outside the European Union are not subject to Spanish VAT, this will be deducted from the purchase price during the checkout process.
All products are subject to change of price at any moment, although price modifications will not affect orders already confirmed by us.
Products will remain property of Huemul Leather until the payment has been confirmed.
If your purchase is done through our e-shop, all orders must be paid exclusively in Euros and using a credit card or PayPal. If the purchase is done by e-mail, all orders must be paid exclusively in Euros and the payment must be made through bank transfer, credit card or PayPal. Maximum security is guaranteed for the three payment methods.

In order to provide maximum security to the payment process huemulleather.com uses SSL secure payment system.

  • Changes and refund

       CHANGES:
In order to change a product: you have 15 days from the date of arrival of your purchase. To proceed, please always notify us at huemulleather@gmail.com indicating the product you wish to change and the reason why you want to change it.
Any change will only be accepted when the item is in perfect conditions with its original packaging. Please send the products you want to change to below address:
HUEMUL LEATHER, Passeig Carena, 20, 08197 Barcelona, Spain.

We recommend you to send the package with tracking number to avoid any lost in the transit. Any exchange for another item will generate new shipping costs that will be at your charge.

      REFUNDS:
Once we receive your parcel and ensure the product is in good conditions, we will refund you the money of the product to the same method payment you used to pay.

 

  • Responsibility and exoneration of responsibility

Humul Leather only takes full responsibility, subject to any purchase acquired through its website, of the selling price of its products. We exonerate any responsibility due to indirect damages derived from the use of Internet, such as server breakdown, spyware intrusion or presence of computer virus or any other factor beyond our control, in accordance with the current jurisprudence.

 

  • Privacy Policy

According to the current legislation on data protection and on services of the information society and electronic commerce, the user accepts that the personal data provided to place orders, register, subscribe to our newsletter or to access any other service on this website are included in a file owned by this company for the following purposes:

- to facilitate the provision of the requested services

- for correctly identifying users that request personalized services

- for statistical studies of the users to design improvements in the services provided

- to perform basic administrative tasks

If you do not want us to make this treatment of your personal data, please inform us through our email or mailing address in the above. Any registered user can at any time exercise the right to access, rectify and, where necessary, cancel or oppose the processing of personal data supplied by the means stated above.

Huemul Leather is committed to fulfilling its obligation of secrecy of personal data and its duty to treat as confidential, and assumes, for this purpose, measures of technical, organizational and security measures to prevent alteration, loss, treatment or unauthorized access, in accordance with current regulations of data protection and other applicable legislation.

You warrant be over 14 years and will be responsible for providing true and lawful, reserving Huemul Leather the right to deny service to any user who has provided false information, without prejudice to other actions stipulated by law.

  • Website content property

All images, pictures, illustrations, designs and any other element conforming this website is exclusive property of Huemul Leather. Respecting this, the use, copy, modification, publication or distribution of this content is absolutely forbidden without previous authorization of Huemul Leather.